Job Details

Student Financial Aid Advisor I - Online Learning DFW

Position Number: 6525159
Location: Lubbock, TX
Position Type: Financial Aid

Student Financial Aid Advisor I - Online Learning DFW
Dallas / Ft. Worth
42115BR
Student Financial Aid

Position Description
As a Student Financial Aid Advisor, you will play a vital role in assisting students and their families in navigating the complex landscape of financial aid and funding options for higher education. Your primary responsibility will be to provide comprehensive guidance, support, and resources to help students achieve their educational goals without being burdened by excessive financial stress. You will serve as a knowledgeable and empathetic resource, addressing inquiries, offering personalized advice, and ensuring that students are well-informed about the various financial aid programs available to them.

Major/Essential Functions

Provide knowledgeable and professional guidance to students, parents, high school counselors, and other entities for online student population.
Adhere to University Policy, Federal and State Regulations, to include FERPA.
Perform routine oversight of student awards and adjust financial aid awards as needed.
Utilize Banner and Cognos reports (ex. overawards, repeat coursework, etc.) to adjust student financial aid awards. Inform supervisor of outstanding issues or escaltions.
Represent the Student Financial Aid and Scholarships office by interacting with students, parents, high school counselors, and other entities at local and university events.
Utilize systems (i.e. Salesforce, Dynamic Forms, STS, Federal systems, etc.) to track advising appointments and emails and inform supervisor of outstanding issues.
Based on alpha split, student classification or other methodology as determined by leadership team, oversee and advise students regarding financial aid.

Required Qualifications
Bachelor's degree plus one year related experience or a combination of education and progressively responsible related experience to equal five years.

Preferred Qualifications

Previous experience in Financial Aid Office and general financial aid knowledge
Banner Financial Aid Management System
Experience with university level counseling/advising

Special Instructions to Applicant
Must be able to access all federal and state financial aid system websites in order to perform the essential functions of this position. Must not be in default on student loans, which will prevent access to these systems (NSLDS, COD, etc.).

Minimum Hire Rate
13.41

To apply, visit workattexastech.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.